how to use evernote as a helpdesk application

That said, the process requires several more steps than Google Keep does. Users can also create shareable links that allow collaborators to view and edit notes. To share a note or work with someone else, click the Share button at the top-right of the screen and enter their name or email. Once they receive the invitation, the collaborator can view and edit the note.Įvernote makes collaboration a bit more difficult. Click this and type in the email address of the collaborator. Within the note is an icon with a plus symbol beside it. Google Keep makes collaboration as simple as sharing a Google Doc with someone. When using Google Keep vs Evernote for professional or student work, users need to be able to work together and view the same notes.

CollaborationĬollaboration is the next most vital part of notetaking. More features are available to Evernote users, but this requires a subscription.

Users can sort by the date the note was created or the date it was updated, by title, and by tag. Organization is also far more customizable, too. There are more than a dozen templates to choose from for each note, multiple formatting options, tags, and much more. Notes are organized into various notebooks, which can then be broken down further into different sections. For sorting features beyond this, users need to employ custom tags.Įvernote is organized more like a traditional notebook and has far more complex features than Google Keep. Users can also sort between regular notes and reminders. When it comes to finding notes, users have two options: the default Grid View and a List View. It provides users with a simple way to take notes and little else. Google Keep is simple, without a lot of unnecessary bells and whistles. You can also add reminders to notes, color code them, and create custom tags. Users can create four different types of notes: text, image, drawing, and lists. Google Keep organizes notes in a post-it note fashion, allowing users to see a brief synopsis of what each note contains at a glance.

How to use evernote as a helpdesk application